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Cookies Policy
This Cookies Policy explains how Heapsowins Casino may use cookies and similar technologies when you visit or use our website. It describes what these technologies are, why they may be used, and the choices available to you. This policy should be read together with our Privacy Policy and any other terms that apply to your use of the website.
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About cookies
Cookies are small text files that can be stored on your computer, mobile phone, tablet or another device when you visit a website. They allow a website to recognise a device, remember information about a visit and support certain features. Similar technologies, such as pixels, tags, software development kits and local storage, may work in a comparable way. In this policy, we use the term cookies to refer to cookies and similar technologies unless a different meaning is clear from the context.
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Heapsowins Casino may use cookies to help the website operate, improve the user experience, understand how visitors use our pages and support the security of accounts and services. Cookies may be placed by us or by selected third parties that provide services on our behalf. The cookies used on the website can vary depending on the pages you visit, the features you use, your device and the settings you choose.
Some cookies are temporary and are deleted when you close your browser. These are often called session cookies. Other cookies remain on your device for a set period or until you delete them. These are often called persistent cookies. The length of time a cookie remains may depend on its purpose and the settings of the relevant service.
By using the website, you may see a cookie notice or consent tool that allows you to review certain categories of cookies. Where required, we will seek consent before placing non-essential cookies on your device. You can change your choices or withdraw consent where the available settings allow you to do so.
Types of cookies we may use
Strictly necessary cookies
Strictly necessary cookies help the website provide basic functions and cannot always be disabled through the website's cookie settings. They may support account access, session management, navigation, fraud prevention, security controls, responsible gambling features and the handling of requests made through the website. Without these cookies, some services or pages may not work as intended.
Preference and functionality cookies
Preference cookies may remember choices you make so that the website can provide a more convenient experience. For example, they may remember language, region, display or other settings where those options are available. Functionality cookies may also help remember information during a session, reduce the need to repeat actions and support features that you have chosen to use.
Performance and analytics cookies
Performance and analytics cookies may help us understand how visitors use the website. Information may include which pages are visited, how long a page is used, whether a page loads correctly and how visitors move through the website. This information can be used in an aggregated or otherwise limited form to identify technical issues, measure performance and improve content, navigation and services.
Security and fraud-prevention technologies
Cookies and similar technologies may be used to protect the website, accounts and users from suspected misuse, automated activity, unauthorised access and other security risks. These technologies may help detect unusual activity, maintain the integrity of sessions and support checks designed to protect the platform. They may operate alongside other technical and organisational security measures.
Advertising and marketing cookies
Where used and permitted, advertising or marketing cookies may help measure campaigns, limit repeated advertisements, understand interactions with promotional content or show information that is more relevant to a visitor's interests. These cookies may be provided by third parties. They are not always used on every page, and their availability may depend on consent, device settings and applicable requirements.
- The categories of cookies used may change as the website, its features or service providers change.
- A cookie may support more than one purpose, and the same category may include cookies with different retention periods.
- We may use information collected through cookies together with information collected by other lawful means, subject to the Privacy Policy and applicable requirements.
Third-party cookies and related services
Some cookies may be set by third parties that provide services used on or in connection with the website. These providers may support functions such as website security, analytics, payment processing, customer assistance, content delivery, identity or access management and campaign measurement. A third party may place or read a cookie when its service is loaded, even if the cookie does not display the third party's name in your browser.
Third-party providers may process information under their own privacy policies and cookie practices. Their use of information may be governed by terms that are separate from this policy. We encourage you to review the privacy and cookie information made available by any third-party service that you choose to use or that is linked from the website. We do not control all third-party technologies, browser functions or external websites.
Information collected through cookies may include an internet protocol address, device or browser information, approximate location derived from technical information, pages visited, actions taken on the website, referral information and general usage patterns. Depending on the technology and the settings in use, some information may be associated with an account or device. We aim to use and manage this information in accordance with our Privacy Policy and applicable privacy requirements.
Cookies are not intended to replace the security measures that apply to your account. You remain responsible for keeping your login details confidential, using a secure device and following any account and responsible gambling guidance that applies to you. If you notice unusual activity or believe your account or device may be at risk, use the available account security options and contact the relevant support channel through the website.
Managing your cookie choices
You can manage cookies in several ways. Where available, the website's cookie consent tool allows you to accept, reject or adjust selected categories of non-essential cookies. Your choices may be stored in a cookie so that the consent notice does not need to be shown repeatedly. If you clear your browser data, use another browser or change devices, you may need to make your choices again.
Most web browsers also allow you to view, block, delete or restrict cookies through their settings. The steps differ between browsers and devices, so you should check the relevant browser or device instructions. You can usually choose to block all cookies, allow only certain types, delete cookies when the browser closes or receive a notification before a cookie is stored.
If you block or delete cookies, some website features may not operate properly. You may be signed out of an account, lose saved preferences, need to repeat certain steps or be unable to use functions that depend on cookies. Blocking analytics or marketing cookies should not normally prevent access to basic website content, but the exact effect can vary.
Browser-based opt-out controls may not apply to every device or browser. If you use multiple devices, browsers or profiles, you may need to update the settings for each one. Some third-party services may provide their own opt-out tools. Those tools are controlled by the relevant provider and may not remove information that was collected before your choice was made.
- Open the cookie settings tool on the website, where available.
- Review the available cookie categories and the purposes shown for each category.
- Select your preferred settings and save or confirm your choices.
- Use your browser or device controls if you want to delete or restrict cookies already stored on your device.
- Review your settings again if you change device, browser, account or privacy preferences.
Updates and questions
We may update this Cookies Policy from time to time to reflect changes to the website, the technologies used, service providers, legal requirements or the way information is handled. When changes are made, the updated version will be published on the website with a revised effective date where appropriate. You should check this page periodically so you understand the current position.
If a change materially affects how consent is collected or how non-essential cookies are used, the website may display a new notice or request updated choices. Continuing to use the website after an update may be subject to the settings and notices presented to you at that time.
For more information about how personal information may be collected, used, stored, disclosed or handled, please read the Privacy Policy. If you have a question about cookies, privacy or your available choices, use the support or contact option provided on the website. Please do not include passwords, payment details or other sensitive information in an unsolicited message.
This policy is intended to provide general information about cookies used in connection with Heapsowins Casino. The specific cookies available at any time may depend on the website's features, your location, your device, your browser and the consent choices available to you.
